Mabc logo 2 white
Log in

Terms

Legal owner: Mind and Body coach (“we”, “us”, “our”).
Contact: [[email protected]].

These Terms govern your use of mindandbodycoach.com (the “Website”) and your purchase and participation in our coaching programmes, including the 6 Week Reset (the “Programme”). By using the Website or registering for the Programme you agree to these Terms.

1) Key points at a glance

  • The Programme is a fixed‐date, limited‐places group service. Your payment reserves a place we cannot refill later; bookings are non‐refundable (see Section 10) except where required by law or if we cancel.
  • We provide general fitness and nutrition education only; we do not provide medical advice (see Section 6).
  • You must be 18+, medically able to participate, and agree to follow safety guidance.
  • Digital content provided immediately after purchase (e.g. the Christmas Cheat Sheet) may

    come with a cooling‐off waiver that you must accept at checkout (see Section 11).

    2) Eligibility and accounts

    • You must be at least 18 years old to purchase or participate.
    • You are responsible for maintaining the confidentiality of any account credentials and for all

    activity under your account.

    3) Programme description

  • We deliver structured coaching over a defined six‐week period starting in January 2025 (start date confirmed at checkout or by email).
  • Delivery format may include videos, written guidance, live/recorded sessions, and community interaction.
  • We may adapt content, scheduling, or format to ensure quality or compliance. Any significant change will be communicated promptly.

     

    4) Pricing and payment

  • Current fees are shown at checkout in GBP and include VAT where applicable.
  • You authorise us (and our payment processors, e.g., Stripe/PayPal) to charge your chosen

    payment method.

  • Access is granted after successful payment. We may suspend access for failed or disputed

    payments.

 

5) Your responsibilities

  • Provide accurate information and update it as needed.
  • Follow Programme instructions, use appropriate equipment/space, and stop if you feel unwell.
  • Respect community rules and other participants; we may remove anyone for harassment, abuse,

    or disruptive behaviour without refund.

    6) Medical & safety disclaimer (important)

    We provide general fitness and nutrition education only. Nothing on the Website, in our videos, cheat sheets, emails, or coaching materials is medical advice, nor a substitute for advice, diagnosis, or treatment from a doctor, registered dietitian, or other licensed professional. We do not diagnose conditions, prescribe treatments, or promise specific outcomes. Always consult your GP before starting new exercise or nutrition plans, especially if pregnant, breastfeeding, injured, recently post‐surgery, have a medical condition, or use prescription medicines. Stop immediately and seek medical attention if you experience chest pain, severe shortness of breath, dizziness, fainting, or unusual pain. In an emergency call 999.

    7) Intellectual property

    All Programme and Website content (videos, text, graphics, downloads) is owned by us or our licensors and protected by law. You receive a personal, non‐transferable licence to use the content for your own non‐commercial purposes. You must not share, resell, distribute, record, or make derivative works without our prior written permission.

    8) Acceptable use (Website)

    You agree not to: (a) copy, scrape, or reverse engineer the Website; (b) upload malware or attempt unauthorised access; (c) use the Website to harass, defame, or infringe others’ rights; (d) misuse any community features. We may suspend access for violations.

    9) Start dates, access, and availability

  • Programme access begins on the stated start date. Some pre‐start materials (e.g., the Christmas Cheat Sheet) may be available immediately after payment.
  • We aim for high availability but do not guarantee uninterrupted service. Planned maintenance or events beyond our control (see Section 14) may cause temporary disruption.

    10) Cancellations and refunds (fixed‐date limited places)

    Your payment reserves one of a limited number of places in a fixed‐date cohort. Places cannot be filled retrospectively after the cohort begins. For that reason, all bookings are final and fees are non‐refundable once you register.
    Exceptions: If we cancel the Programme in full, you will receive a full refund of the fee paid. This clause does not affect your statutory rights (see Section 11).

    Optional goodwill (if you choose to allow): At our discretion you may (i) transfer your place to another person before the start date with our written consent, or (ii) move to the next cohort if spaces permit.

 

11) Consumer rights

  • Cooling‐off (Distance Contracts): The Consumer Contracts Regulations 2013 generally grant 14 days to cancel most online service contracts. An exception applies to services for a specific date or period (such as fixed‐date courses/events with limited places). By purchasing a place in such a cohort and acknowledging the fixed dates and limited places at checkout, you agree that the 14‐day cancellation right does not apply to your booking.
  • Digital content: If we provide digital content immediately (e.g., the Christmas Cheat Sheet), we will ask you to confirm you want immediate access and that you lose the right to cancel for that digital content. If you do not consent, you will receive the digital content at or after the start date.
  • Service quality: Under the Consumer Rights Act 2015 we must deliver services with reasonable care and skill and as described. If we fail to do so, you may be entitled to repeat performance or a price reduction.

    12) Privacy and data protection

    We process personal data in line with UK GDPR and the Data Protection Act 2018. See our Privacy Policy for details. Where we collect health information (special category data), we will ask for your explicit consent.

    13) Liability

    Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud, or anything else that cannot be limited by law.
    Subject to that, we are not liable for: (a) indirect, incidental, or consequential losses; (b) loss of profits, business, or anticipated savings; (c) loss or corruption of data; (d) events outside our reasonable control. Our total liability for any claim relating to the Programme or Website is limited to the amount you paid for the Programme. Your participation is voluntary and at your own risk.

    14) Force majeure

    We are not responsible for delay or failure caused by events outside our reasonable control (e.g., internet/hosting failures, strikes, epidemics, governmental action). We will take reasonable steps to mitigate and to deliver the Programme as soon as practicable.

    15) Changes to the Terms or Programme

    We may update these Terms or make changes to the Programme to reflect legal, technical, or operational requirements. Material changes will be notified on the Website or by email. Continued use constitutes acceptance of updated Terms.

    16) Complaints

    Please contact [[email protected]]. We will acknowledge within 2 working days and aim to resolve within 10 working days.

 

17) Governing law
These Terms are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction.